Privacy notice

Introduction

This Privacy Notice is designed to inform you about the personal data relating to you which Euro Panels Overseas NV, with registered office at 2830 Tisselt, Bormstraat 24 and registered with the Crossroads Bank for Enterprises under number 0466.056.888, (acting as data controller and hereinafter referred as “We”, “Our” and “Us”) collects via the website www.europanels.net (referred to hereinafter as the “Website”), why We collect and process such personal data, on which legal basis, and how We will handle personal data you provide Us with and personal data We learn about you from your visit to the Website. Your use of the Website implies your acknowledgement of this Privacy Notice.

Legal basis 

We process your personal data on the basis of your specific consent or on the basis of or based on the legitimate interest in view of our commercial relationship or a legal obligation
Whenever the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time, without affecting the lawfulness of such processing before the withdrawal of consent. 

Personal data collected 

We collect personal data relating to you (referred to hereinafter as “Personal Data”) in two ways:

  • through registration and sending of information that you choose to enter on certain pages of the Website. The information marked with the “*” symbol must be provided, in order to enable Us to fulfil the processing purposes, as mentioned below. Such Personal Data directly collected from you include [your first and last name, birth date or age, nationality, personal or professional address, personal or professional email address, personal or professional mobile or other phone number, activity, position, title, message, or other personal information or contact information you provide Us with. We may also ask for your comments, suggestions, or other information relating to the Website, Our products or services, or Our company. Other specific types of information may be requested in connection with contests, sweepstakes, other promotional offers or other marketing activities, including uploading text, video or audio content
  • through cookies. For more information about cookies, please see below.
  • Based upon our commercial relationship

Use of Personal Data 

Your Personal Data will exclusively be used to the extent necessary to allow Us:

  • to respond to your direct request, as described at the time when We collect your Personal Data or as otherwise described to you prior to the use of your Personal Data based upon your consent or legitimate interest
  • to manage your use of the Website, including to the extent applicable, your participation to contests, sweepstakes, other promotional offers or other marketing activities based upon your consent; and
  • to send you mailings or other marketing information about a selection of Our brands, affiliates and/or partners with whom We are conducting joint promotions or programs in which you may be interested through email/mail/text messaging (provided you have given Us, Our affiliates and/or partners the explicit prior consent to do so, where required under applicable law) based upon your consent or legitimate interest.

We may combine the Personal Data you submit with other personal data We have obtained about you for the same purposes from other sources, including if you have provided your information to Us in other places or through another medium (such as social media platforms). These sources are at trade fairs or through our account managers.

We may not use your Personal Data for new purposes which are as yet unforeseen in this Privacy Notice except on the basis of an applicable statutory permission. In any event, prior to using Personal Data for other purposes, We will inform you about such change to this Privacy Notice. In case of consent-based activities, We will not process your Personal Data for such new purposes without first obtaining your consent.

Special category of personal data

We will not collect or process any special category of personal data relating to you.. The special categories of Personal Data include data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or other beliefs of a similar nature, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, health, sex life or sexual orientation.

Direct marketing

We will not use your Personal Data for direct marketing purposes without your explicit prior consent or based upon legitimate interest, except where authorised under applicable law.
If at any time you decide not to receive any commercial or promotional information from Us, You may, free of charge and without having to provide any justification, opt-out of any direct marketing campaigns and oppose to the future processing of your Personal Data for such purposes by sending Us an email at info.europanels@etexgroup.com and mention “opt-out” in the subject of your email. Alternatively, you may use the opt-out procedure provided in any promotional message you receive from Us.
Please note that opting out from receiving promotional messages from Us will not prevent you from receiving information that relates to any contract you may have entered into with Us.

Automated decision-making

We will not make use of automated decision-making processes, including profiling, except where authorised under applicable law. In such case we would inform you about the logic involved in the decision, as well as the significance and the envisaged consequences of such processing for you.

Sharing Personal Data and transferring Personal Data to third parties

We will not make your Personal Data available to any third party and shall not publicly disclose the Personal Data unless such transfers are based on your specific consent, necessary for the performance of a contract entered into between you and Us, or when such transfer of Personal Data is otherwise authorised or compulsory by law or by order of an administration or judicial authority.

In case you order a sample, we may transfer your Personal Data to a partner, who can only use your data to complete the sample request.

Please note that whenever your Personal Data are transferred to processors or third parties located outside the European Economic Area in countries which are not considered by the European Commission to guarantee an adequate level of personal data protection, We will ensure that appropriate measures are implemented according to the applicable national and European legislation relating to data protection. You may obtain a copy of the appropriate safeguards taken or information as to where they have been made available by sending Us an email at info.europanels@etexgroup.com.

Use of cookies

Cookies are small text files that are placed on your computer or other device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

General information about the cookies used

This Website uses cookies to (e.g. to store your language preferences, to analyse your use of the Website via Google Analytics, to enable social interaction features with supported external social networking websites.). When you visit our Website for the first time, the entry page will show information on privacy and respective wording regarding the consent to the use of cookies through a “cookie banner”. If you continue to actively use the Website and do not actively object to the use of cookies, you agree to our use of cookies and such consent will be stored in your browser, so that the information does not have to be repeated on every page of the Website. Should the consent be missing in your browser (e.g. if you deleted your cookies), the “cookie banner” with privacy information will appear again the next time you visit the Website. We may install and use certain technically required cookies which therefore do not require your prior consent. We may also use session cookies which are automatically deleted at the end of your session and which also do not require your prior consent. Other cookies (such as cookies to improve the navigational experience by keeping record of certain data – this avoids you having to reintroduce such data at each connection – and by tailoring the content of the Website to your preferences) may be installed and used on the basis of your consent. You will find all relevant information about the cookies used by this Website in the table below.

Cookie name

Category of information stored

Purpose

Domain

Type of cookie

Retention time

Related to user tracking

Communicaton to 3rd parties

Privacy policy of third party

BIGipServer#

Necessary

Used to distribute traffic to the website on several servers in order to optimise response times.

http://www.europanels.net

HTTP cookie

Session

No

No

Not applicable

ASP.NET_SessionId

Necessary

Preserves the visitor's session state across page requests.

http://www.europanels.net

HTTP cookie

Session

No

No

Not applicable

CookieConsent

Preferences

Stores the user's cookie consent state for the current domain.

http://www.europanels.net

HTTP cookie

1 year

No

No

Not applicable

__cfduid

Necessary

Used by the content network, Cloudflare, to identify trusted web traffic.

http://www.europanels.net

HTTP cookie

1 year

No

Pingdom

https://www.solarwinds.com/legal/privacy

CookieConsentBulkTicket

Necessary

Enables cookie consent across multiple websites.

http://www.europanels.net

HTTP cookie

1 year

No

No

Not applicable

_ga

Statistics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

http://www.europanels.net

HTTP cookie

2 years

No

Google Analytics

https://policies.google.com/privacy

_gali

Statistics

Used by Google Analytics to measure filter usage.

http://www.europanels.net

HTTP cookie

Session

No

Google Analytics

https://policies.google.com/privacy

_gat

Statistics

Used by Google Analytics to throttle request rate.

http://www.europanels.net

HTTP cookie

Session

No

Google Analytics

https://policies.google.com/privacy

_gid

Statistics

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

http://www.europanels.net

HTTP cookie

Session

No

Google Analytics

https://policies.google.com/privacy

ai_user

Statistics

Used by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognize users on returning visits over time.

http://www.europanels.net

HTTP cookie

1 year

No

No

Not applicable

r/collect

Marketing

Collects data to measure efficiency of viewed or clicked ads and shows targeted ads

http://www.europanels.net

HTTP cookie

Session

Yes

Google Adwords

https://policies.google.com/privacy

ai_session

Preferences

Preserves users states across page requests.

http://www.europanels.net

HTTP cookie

Session

No

No

Not applicable

fr

Marketing

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

http://www.europanels.net

HTTP cookie

3 months

Yes

Facebook

https://www.facebook.com/privacy/explanation

tr

Marketing

Used by Facebook to track website visits

http://www.europanels.net

HTTP cookie

Session

Yes

Facebook

https://www.facebook.com/privacy/explanation

ads/ga-audiences

Marketing

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

http://www.europanels.net

HTTP cookie

Session

Yes

Google

https://policies.google.com/privacy

NID

Marketing

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

http://www.europanels.net

HTTP cookie

6 months

Yes

Google

https://policies.google.com/privacy

collect

Statistics

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

http://www.europanels.net

HTTP cookie

Session

No

Google Analytics

https://policies.google.com/privacy

Gps

Marketing

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

http://www.europanels.net

HTTP cookie

Session

No

YouTube

https://policies.google.com/privacy

PREF

Statistics

Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.

http://www.europanels.net

HTTP cookie

8 months

Yes

YouTube

https://policies.google.com/privacy

VISITOR_INFO1_LIVE

Statistics

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

http://www.europanels.net

HTTP cookie

179 days

No

YouTube

https://policies.google.com/privacy

YSC

Marketing

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

http://www.europanels.net

HTTP cookie

Session

Yes

YouTube

https://policies.google.com/privacy

AI_buffer

Necessary

Session storage cookie set by Microsoft Application Insights, which allows us to monitor the health and status of the server and website.

http://www.europanels.net

Local storage

Session

No

No

Not applicable

AI_sentBuffer

Necessary

Session storage cookie set by Microsoft Application Insights, which allows us to monitor the health and status of the server and website.

http://www.europanels.net

Local storage

Session

No

No

Not applicable

ai_session

Necessary

Cookie set by Microsoft Application Insights, which allows us to monitor the health and status of the server and website.

http://www.europanels.net

Local storage

Permanent

No

No

Not applicable

AITR_ClientPerformanceMathError

Necessary

Internal infrastructure monitoring cookie.

http://www.europanels.net

Local storage

Session

No

No

Not applicable

AITR_InvalidBackendResponse

Necessary

Internal infrastructure monitoring cookie.

http://www.europanels.net

Local storage

Session

No

No

Not applicable

AITR_OnError

Necessary

Internal infrastructure monitoring cookie.

http://www.europanels.net

Local storage

Session

No

No

Not applicable

AITR_TransmissionFailed

Necessary

Internal infrastructure monitoring cookie.

http://www.europanels.net

Local storage

Session

No

No

Not applicable

CookieLawBannerAccepted

Preferences

Stores the user's cookie consent state.

http://www.europanels.net

HTTP cookie

40 years

No

No

Not applicable

europanelsnet#lang

Preferences

Registers your language selection to facilitate future browsing.

http://www.europanels.net

HTTP cookie

Session

No

No

Not applicable

europanelsnet#persistedlang

Preferences

Registers your language selection to facilitate future browsing.

http://www.europanels.net

HTTP cookie

40 years

No

No

Not applicable

language.key

Preferences

Registers your language selection to facilitate future browsing.

http://www.europanels.net

Local storage

Permanent

No

No

Not applicable

pa

Necessary

Used to distribute traffic to the website on several servers in order to optimise response times.

http://www.europanels.net

Local storage

Permanent

No

No

Not applicable

pa_enabled

Necessary

Used to distribute traffic to the website on several servers in order to optimise response times.

http://www.europanels.net

Local storage

Permanent

No

No

Not applicable

QUERY_RESULT

Necessary

Monitors the success of your query.

http://www.europanels.net

Local storage

Session

No

No

Not applicable

scWfmAntiCSRF

Necessary

Prevent Cross-Site Request Forgery attacs where a malicious website can influence the interaction between a client browser and a web app that trusts that browser.

http://www.europanels.net

HTTP cookie

Session

No

No

Not applicable

 

Additional information about specific cookies 

This Website uses Google Analytics, which is a web data analysis tool of Google Inc. (Google). Google Analytics uses cookies to help Us analyse how users use the Website. 

Since we have activated the anonymization of IP-addresses transferred, Google will prior to such transfer truncate/anonymize the last octet of the IP address within Member States of the EEA. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Us and providing other services relating to Website activity and internet usage to Us. Google will not associate your IP address with any other data held by Google. Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html. Please note that on this Website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).  

How to prevent cookies to be set 

You may prevent cookies to be set by adjusting your browser accordingly. Indeed, most web browsers allow some control of most cookies through the browser settings. To find out more about how to prevent cookies to be set, visit http://www.allaboutcookies.org.  
However, in such case, certain features of the Website may not work properly and some functionalities of the Website might no longer be available to you. 

How to delete/deactivate cookies 

In order to delete/deactivate all cookies set on your computer, the majority of web browsers allow you to disable completely the use of cookies, or to delete cookies created by specific domains/websites. To find out how to do it, please refer to your browser’s help page:

You can specifically prevent Google’s collection and use of data (cookies and IP address) for any website you visit by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en-GB

You may also specifically refuse the use of Google Analytics on this Website by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this Website: <a href=“javascript:gaOptout()“>Disable Google Analytics</a>. 

Share on social networks

For data privacy reasons, we deliberately opted against utilizing direct social network plug-ins on our Website. Instead, we employ an alternative technical solution that allows you to decide whether to transmit data to the social network operators and when. Thus when you visit the Website, data are never automatically transmitted to a social network. Only when you actively click on the respective button yourself will your web browser connect to the servers of the social network, i.e. clicking on elements then clicking on the social network’s icon indicates your consent to your browser connecting to the servers of the social network and sending usage data to that social network operator, whether or not you are a subscriber of such social network. 

We have no influence over the nature or scope of data that social networks may then gather. For information regarding the purpose and scope of data collection, further processing and use of data by social networks and regarding your data privacy rights and relevant configuration settings, see the social networks’ respective data privacy advisories. 

Links to third parties websites 

On certain areas of this Website, we may provide links to third parties websites, which are not subject to this Privacy Notice. These links are provided as a convenience to you; however please be aware that We do not control such third parties or their websites and that those third parties will have a different privacy notice applying to information collected from you when you are on those third parties’ websites. We encourage you read the privacy notices of all websites carefully before providing personally identifiable information. 

Storage duration 

We will retain your Personal Data for no longer than 36 months 

Security and confidentiality 

We have implemented technical and organisational measures in accordance with standard industry practices to ensure an appropriate level of security of the Personal Data processed. Nevertheless, security requires efforts from all actors involved. We thus encourage you to contribute to these efforts by taking appropriate security measures yourself, including using strong passwords and keeping all user names and passwords (if any) confidential. 

Children on the Website 

This Website is not intended for or directed to children under 16. We do not knowingly collect any information from such individuals. If you believe your child has provided Us with Personal Data, please contact Us at info.europanels@etexgroup.com.  

At any time, you may exercise your right to request access to or rectification of and, as the case may be, erasure of any Personal Data relating to you. You may also object to processing, or request a restriction of processing and benefit of a right to data portability (as the case may be), in compliance with applicable data protection law, by sending a signed request form with a copy of your ID card, passport or other proof of identity to info.europanels@etexgroup.com or in writing to 2830 Tisselt, Bormstraat 24. 

When applicable, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent made prior to such withdrawal. 
As a data subject, you have a right to lodge a complaint with a supervisory authority (in particular in the Member State of the European Union of your usual place of residence, your place of work or the place where the violation occurred) if you consider that the processing of Personal Data relating to you infringes the applicable legislation relating to data protection. 

Compliance Officer
The Compliance Officer can be contacted at complianceofficer@etexgroup.com with regard to all issues related to the processing of your personal data and the exercise of your rights under applicable national and European data protection legislation. 

This Privacy Notice is in effect since October 5, 2019. We reserve the right, at Our complete discretion, to change, modify, add, or remove portions of this Privacy Notice at any time. You should check back periodically at this page to read the most recent version of this Privacy Notice as your continued use of this Website following the posting of changes to these terms will mean you acknowledge these changes.  

Thank you for visiting this Website.